FAQ (Frequently Asked Questions - FAQ) How long will it take? How will I know that my order has been received? Order contract How to register? 1.How long will it take? The majority of the products listed on the CatiniPipe.com website will be in stock when your order is placed. We aim to despatch the items held in stock within 3 working days from receipt of your order. Catinipipe.com will notify you by e-mail on the day your order is despatched. If you are ordering from European Union or Rest of the World, goods in stock should reach you within 10 or 15 working days of despatch. Back to top 2.How will I know that my order has been received? As soon as you place your order, an automatic e-mail response will be generated and sent to you. This will notify you and confirm your order number. Please keep this e-mail in a safe place. Back to top 3.Order contract No contract exists between you and CatiniPipe for the sale of any goods until CatiniPipe has received and accepted your order, and CatiniPipe has received payment in full. Once the payment has been received by CatiniPipe, there is a binding legal contract between us. By way of clarification, an acknowledgement of your order will be sent to you via email when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is confirmed and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions. Back to top 4.How to register? Registration on this e-commerce web-site is fast and easy. Your registration let You have Your personal account, verify the status of Your orders, have a personal mailing list for Your presents, know by e-mail our promotions. To register, Please find "Create an Account" or "Log In" link on home page, otherwise You could put the products in Your cart, then You could make Your purchases. After You have filled the registration form, our system will send to You a mail in confirmation of Your purchases. At any rate You could visit our e-commerce web site without registration. However Your registration is NOT request to make purchases. Back to top